FOR CHRISTMAS DELIVERY AND OPENING TIMES, PLEASE SEE OUR CHRISTMAS ORDERS PAGE.

Delivery

You can easily check the shipping options for your order from the shopping cart. Once you have added the items you require, you can use the Estimate Shipping and Tax option within the cart. Simply enter your country and delivery postcode and this will provide you with the cost of delivery for your order before proceeding to checkout and entering your billing and delivery details.

UK Shipping

Please note that some orders will require a signature on delivery. If you would prefer the parcel to be delivered to somewhere other than your main address, the checkout allows for a separate billing and delivery addresses to be entered, as well as specifying Any Special Instructions For Delivery.

Standard Shipping

Standard shipping on the majority of UK mainland orders up to £74.99 ex vat is £2.99 ex vat. UK orders of £75.00 ex vat or over will qualify for free delivery.

There are exceptions to the above, such as remote areas and islands will be subject to a shipping surcharge. These include Northern Ireland, the Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands and the Highlands of Scotland.

Postcodes where surcharges apply include, AB37, AB38, AB41-AB56, BT1-94, FK19-FK21, HS1-HS9, IV1-IV20, IV25, IV30-IV37, IV44, IV63, KA27, KA28, KW1-KW17, PA20-PA49, PA60-PA78, PH15-PH26, PH30-PH44, PH49, PH50, ZE1-ZE3.

Local deliveries to postcodes LA1 to LA7 will be free of charge.

Goods delivered using this option will be sent using the most economical method, usually Royal Mail Parcel Post or courier. We reserve the right to choose the shipping method which will depend upon a number of factors including the weight and value of the parcel as well as the location of the delivery address.

Express

Express shipping on the majority of UK mainland orders is £4.99 ex vat. This option typically 1-2 working days. For orders received before 12 noon, goods that are in stock will normally be dispatched the same day and usually delivered the next working day.

Courier (Highlands and Islands)

The courier service to remote areas (please see the list above in standard shipping) is £8.99 or £10.99 depending on postcode. Delivery typically takes 2 working days.

Overnight

A next working day service is available for the majority of UK mainland orders at a cost of £6.99. Orders must be received by 2pm on the day of order.

Customised items such as embroidered clothing that state specific lead times in their product description are not eligible for this service.

Where a product is unavailable for any reason or unsuitable for next day delivery, we will contact you as soon as possible on the day of order and a refund will be offered.

Overseas Shipping

European Shipping standard charge of £20.00 ex vat is applied for delivery to European Union countries.

 

Where we are unable to ship the goods ordered economically and within the shipping price paid by the customer we reserve the right to request an additional charge. In such circumstances the customer will be notified in advance and the goods will not be shipped without the customers agreement to the additional charge.

If monies have been taken at the time of the order, a full refund will be made where the customer does not accept the additional charge.